MetaDefender Core Customer Snapshot

SCL Health

Sisters of Charity of Leavenworth (SCL) Health is a nonprofit healthcare organization that operates eight hospitals, four safety net clinics, and one children’s mental health center in the United States. SCL Health was formed in 1972, but its roots can be traced back to 1873.

Customer Challenges

SCL Health’s IT department faced unique challenges when planning their security. In addition to securing thousands of endpoints spread across three states, they also have to be compliant with HIPAA regulations. HIPAA, Health Insurance Portability and Accountability Act, sets rules for keeping patient information secure. If a healthcare organization fails to secure sensitive patient information, they can face large fines and legal action.

A major security goal was to make sure there were no malicious threats operating in their network. A singular locally installed antivirus program cannot protect against all threats. Advanced threats are smart enough to lie dormant for long periods of time and can bypass a specific antivirus engine’s vulnerabilities. SCL needed a solution that would provide stronger assurance of detecting all types of threats and that would help them show their efforts to maintain compliance with HIPAA.

OPSWAT’s Solution

SCL Health selected Metascan (now MetaDefender) with RSA’s NetWitness tool to protect 13,000 machines from threats. RSA’s NetWitness tool analyzes activity in a machine’s memory to look for threats, and to augment this monitoring for suspicious activity, Metascan® is integrated to scan files with multiple anti-malware engines. This multi-layer defense helps SCL secure machines in their network that store sensitive patient information.

Metascan’s use of many anti-malware engines provides the best detection of known threats; the malware signatures for each engine are automatically updated multiple times a day to ensure that SCL Health benefits from the latest detections. Metascan also utilizes each anti-malware engine’s unique heuristic scanning rules to detect unknown threats. RSA NetWitness, combined with Metascan, ensures that the SCL Health network is clean from threats, thus keeping patient data safe and ensuring that SCL Health is in legal compliance.

We were looking for a powerful solution for detecting threats in RAM, and Metascan and NetWitness allow us to do that with the strength of many threat detection techniques. We feel that this combined solution adds significant assurance that sensitive data on our machines is secure.

Justin Bowen
Enterprise Information Security Officer, SCL Health


Within three days after implementation, Metascan had scanned roughly 140,000 files and found numerous possible threats. SCL Health is very happy with the solution and can clearly see the benefits of integrating Metascan with other great tools like RSA’s NetWitness to increase detection and prevention of both known and unknown threats.

For more information about Metascan please visit the product page. To learn about integrating the multi-scanning technology within your security infrastructure, please contact us.